Privacy Policy
Last updated: February 2026
1. Introduction
Uxrate ("we", "our", or "us") is a UX research platform that helps app developers gather user feedback through AI-powered interviews. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, and organization name. If you sign in with Google, we receive your basic profile information from Google.
Interview Data
When participants complete interviews created by our customers, we collect the responses provided during those interviews. This data is owned by the customer who created the interview.
3. How We Use Your Information
- To provide and maintain our services
- To communicate with you about your account
- To process interview responses for our customers
- To improve our platform and develop new features
- To send transactional emails (password resets, invitations)
4. Data Storage and Security
We use industry-standard security measures to protect your data. Your information is stored on secure servers provided by Supabase and Microsoft Azure. We use encryption for data in transit and at rest.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who help us operate our platform (hosting, email)
- Our customers (for interview response data they collect)
- Legal authorities when required by law
6. Your Rights
You have the right to access, correct, or delete your personal information. You can manage your account settings or contact us to exercise these rights.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at info@uxrate.com